Are you facing Arlo error code 5005? Don’t worry… Your Arlo camera facing error is one of the things that Arlo users usually face. Arlo devices are made to keep you stress-free, but after an error, it becomes a big problem for you. The Arlo camera helps you by providing home security and good video quality. But no matter how perfectly your camera works now, it can face some glitches such as Arlo error code 5005.
If you see an Arlo error code 5005 on the Arlo device, it may feel like something is wrong with the device or it is broken. Your device is not broken; your camera has just lost its connection.
The good thing is that you can easily fix the error by following simple steps that you can also do it at home easily without taking anyone’s help.
Let’s talk about the error in detail and how to fix it…
What is Arlo error code 5005?
It is very important for you to know what you are about to repair in detail before you start troubleshooting it. When you know all the causes of the errors, you can resolve it easily without any difficulty.
When you see Arlo error code 5005, it simply means:
- You can’t pair new devices to the base station.
- You cannot record live videos.
- You cannot update the firmware.
- You cannot get real-time alerts.
- Your Arlo device battery must be low.
Let’s talk about the common reasons behind Arlo error code 5005…
Common reasons behind the Arlo error code 5005
To fix Arlo error code 5005, the first thing you need to know is what is causing this error. There can be one reason sometimes, and there can be many reasons at one time, such as:
- Using the wrong WiFi connection.
- Entering the wrong WiFi password.
- Keeping the distance between the router and Arlo device.
- Bluetooth is turned off.
- Having a low or uncharged battery.
- Turning on VPNs or firmware.
- There is an app glitch or outdated software.
Let’s now discuss the troubleshooting steps in detail after understanding the real reason behind the error.
How can you fix Arlo error code 5005?
This is the main part now where you will know how you can solve the error code slowly, step by step. Most of the quick verified fixes are below that will help you to solve the error:
1. Verify the network band connection
Using the wrong network band is one of the common reasons that causes Arlo error code 5005. You need to confirm the connection before logging into the Arlo device.
Check the correct network band you need to use by doing simple steps:
- Use a 2.4GHz network.
- If you are connected to wrong network 5GHz, try to switch to 2.4GHz.
- Sometimes, the Arlo device combines both networks; disable the 5GHz network and create a separate 2.4GHz network on your device.
2. Double-check the WiFi password
Adding a wrong WiFi password during the Arlo setup is a mistake that many Arlo users make. This can be a big reason behind error code 5005. You need to double-check all the WiFi details before logging in.
- Enter the correct WiFi password.
- Look for Caps Lock on or off.
- Check if you are using the Right Arlo account or not.
- Re-enter the WiFi password and verify through the eye icon.
3. Put the router in the correct place
If you have placed your Arlo device far from the router, then the network will drop again and again, which can cause Arlo error code 5005.
Go through each important point for best placement:
- Keep your Arlo device closer to the router where it is appropriate.
- Bring the Arlo doorbell inside.
- Try to place the router or base station within 100-150 feet from the device.
4. Turn Bluetooth on and enable app permissions
There can also be other reasons behind the Arlo error, like you have turned off Bluetooth and not given the needed app permissions to the Arlo app.
Here’s what to do:
- Turn on Bluetooth on your mobile device.
- Go to the app and give it permissions.
- Make sure that your Arlo app has all the permissions, and it is connected to nearby devices.
5. Charge the Arlo device battery
A low battery is one of the main reasons that your device is not working properly. You have to keep the battery charged to stop your device from getting errors.
Consider these steps to fully charge the device battery:
- Plug the Arlo camera into the charger through the cable.
- Charge the Arlo device battery.
- Make sure the device battery is fully charged.
6. Turn off VPN
If you are using a VPN or any firewall, then you must turn it off while using the Arlo app or Arlo device. The reason behind this can be that the firewall or VPN services can block the communication with Arlo server.
Things you definitely need to consider while using the Arlo app or device:
- You need to turn off your VPN for some time.
- Now, turn off all the firewall settings.
- Reconnect to your Arlo app.
7. Reset your Arlo device
If none of the above six fixes are helping you, then this is the best time to reset your Arlo device. You should reset your Arlo device only when no other troubleshooting works for you. It will remove temporary glitches in your app or device, but it will also remove all your saved settings.
You can reset with these steps below:
- Find and hold the reset button on the device.
- Wait till the lights start blinking.
- Set up the Arlo device again using the Arlo app.
Tips to prevent Arlo error code 5005 from happening again in the future
After just fixing the Arlo error code 5005, no one wants to see it again. So, just after resolving the problem, you should take some preventive measures to stop Arlo errors from recurring in the future.
Here are some verified tips you need to follow:
- Always try to avoid frequent network switching.
- Verify the WiFi password before logging in.
- Place the router and Arlo device close to each other.
- Keep your Bluetooth on and give the app permissions.
- Keep the device battery fully charged.
- Turn off the VPN during the setup.
- Reset your Arlo device when needed.
Final Words,
If you saw an Arlo error code 5005 on your Arlo device, do not worry. Your Arlo device is not broken. It is not a big problem at all. The error happens because of a lost connection. You can resolve these issues in just a few minutes by doing the above troubleshooting steps.
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