Do you just see Arlo error code C109? Don’t worry… Your Arlo camera is just facing one of the popular errors of Arlo. You bought Arlo device to make you tension-free, but when you get an error, it can feel very irritating to you. The Arlo camera helps you by providing home security and good video quality. But no matter how perfectly your Arlo camera works now, it can also face some temporary glitches, such as Arlo error code C109.
If you see Arlo error code C109 on your device, it may feel like something is wrong with it. Your Arlo device is facing these issues because your Arlo camera cannot connect to your WiFi network or find your Arlo base station.
The best thing is that you can easily fix the error by following simple steps, and you can do so without anyone’s help.
Let’s discuss the error code C109 in depth and how to fix it…
What is Arlo error code C109?
It is important for Arlo users to know what you have to repair in detail before you start resolving it. Whenever you know all the causes for the errors, you can troubleshoot them easily without any difficulty.
When you see Arlo error code C109, it simply means:
- You can’t pair a new camera to your account.
- You cannot see any live video feeds.
- You cannot change the camera settings or modes.
- You cannot get motion-triggering recordings.
- You are not able to access local storage.
Let’s talk about the common reasons behind Arlo error code C109…
Common reasons behind the Arlo error code C109
To fix Arlo error code C109, you must need to know exactly what is causing the error. There can be one reason behind the error sometimes, and there can be plenty of reasons for the issue at one time, such as:
- Bluetooth is blocked or disabled.
- Using the wrong WiFi network band.
- Turning off the VPN.
- There are temporary glitches.
- There is a huge distance between the device and the router.
- You placed your phone far from the camera.
- The Arlo app is old.
Let’s now discuss the quick steps in detail after understanding the real reasons behind the error.
How can you fix Arlo error code C109?
Now, let’s talk about the real thing. You will be able to know how you can solve the error code step by step. Most of the quick and verified fixes are mentioned below that can help you to solve the error:
1. Bluetooth is blocked or disabled
There can be other reasons behind the Arlo error, like you accidentally disable or block Bluetooth and do not give the needed app permissions to the Arlo app.
Here’s what to do:
- Power on Bluetooth on your mobile device.
- Navigate to the app and give it permissions.
- Arlo app should have all the permissions, and it should be connected to nearby devices.
2. Connect to the correct network
Using the wrong network is one of the common mistakes that Arlo users make. You need to confirm the connection before logging into the Arlo device; that can stop error code C109.
Check these correct networks you should use:
- Only use a 2.4 GHz network.
- Switch to correct 2.4GHz network if you are using 5GHz.
- If your Arlo device combines two networks at once, then disable the 5 GHz network.
- Now, create a separate 2.4GHz network on your Arlo device.
3. Turn off VPN:
When you use a VPN, you should turn it off right now while using the Arlo device. The reason behind the error code C109 should be the VPN services that are blocking communication with the Arlo server.
Things you definitely need to follow while using the Arlo app or device:
- You must turn off your VPN for some time.
- Now, turn off all the firewall settings.
- Reconnect to your Arlo app again.
4. Reset your Arlo device
You should reset your Arlo device only when all other troubleshooting does not work for you. It will help you by clearing all the temporary glitches, but it will also erase all your updated settings.
You can easily do a reset using the steps below:
- Search for the reset button on the device and hold it for some time.
- Wait for the lights to start blinking.
- Now, after the reset, set up the Arlo device again through the Arlo app.
5. Place the router close to the device
If you placed your Arlo device far from the router, try to put the router in the right place. You can face the network dropping again and again, which can cause Arlo error code C109.
Go through each important point for best placement:
- Put your Arlo device closer to the router.
- Bring the Arlo doorbell inside for a stable setup.
- Try to place the router or base station within 3-5 feet from the device.
6. Move your phone closer to the camera
Put the phone close to the camera for better Bluetooth connectivity. If you placed your phone far from the camera, then you will face Arlo errors.
- Keep your phone closer to the camera within 6 inches to 1 foot.
- Put the Blutooth on.
- Ensure that you give all the necessary app permissions.
- Remove the phone case during the setup.
7. Update your Arlo app
Ensure that you are using the updated Arlo app because using old apps can cause error code C109 on your Arlo device. Updating the app is also a direct way to fix the errors.
You can do a quick update using the guide below:
- Go to the official App Store on your device.
- Type Arlo in the search bar.
- If you see any updates available, then click on the Update button.
- Once the device is up to date, restart it.
Tips to protect Arlo error code C109 from happening again in the future
After just resolving the error code C109, literally no one wants to see it again. So, just after completely fixing the issue, you should take some prevention tips to stop Arlo from recurring errors in the future.
Some of the best tips you should try:
- Enable Bluetooth during the setup.
- Always try to avoid using wrong WiFi network.
- Try to keep a check on the VPN before logging in.
- Do a reset to erase glitches when needed.
- Place the Arlo device and the router close to each other.
- Make sure your phone is closer to the camera during the setup.
- Always keep the App up to date.
Final Words,
Whenever you see Arlo error code C109 popping up on your Arlo device, you can be irritated. You may also believe this is a big issue now. Don’t worry… we are here to help you out. This error is not a unsolvable thing, and it can be easily fixed. You can also do it easily at your home with these troubleshooting solutions in just a few minutes without any problem.
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