Are you just facing Ring error code P10-01 on your Ring device? Don’t panic at all… This Ring error code is one that many Ring users face. Mostly, Home security devices such as Ring devices are made to keep you stress-free, but a small error in the device creates a big problem for you. You buy the Ring device because you want your home or business to be safe, and you can see everything in real time with good quality. But sometimes, no matter how well your device is working, you can still face errors such as Ring error code P10-01.
When you see Ring error code P10-01 on your device, you can feel that your device is broken or not working properly. Your device is not broken; it is not able to communicate properly with the Ring app or servers.
The good news for you is that you can easily make your Ring device error-free at home by following some quick and verified steps without needing any help from any professionals.
Let’s discuss this Ring error and how you can fix it at home in detail…
What is Ring error code P10-01?
The most important thing is always to know first what you are about to fix in proper detail before you start resolving it. When you know all the reasons behind the error code P10-01, you can easily fix it in just a few minutes.
Whenever you see the Ring error code P10-01, it simply means:
- You cannot see live video of your place.
- No motion alerts will be sent to you.
- You will not be able to talk to the person on your doorstep.
- The camera settings could not be changed.
- The Ring camera will not be able to save recordings.
Let’s now talk about the common reasons behind the Ring error code P10-01…
Common reasons behind Ring error code P10-01
First of all, you can easily fix Ring Camera error code P10-01, but the real thing is that you need to know what exactly is causing this error. There can be one reason sometimes, and there can be many reasons at one time, like:
- Entering the wrong WiFi password.
- Ring device is placed far from the router.
- You are using an expired login token.
- The device is connected to a 5 GHz network instead of 2.5GHz.
- Having a low or uncharged battery.
- Using an old or outdated app or software.
- Too many corrupted caches on your mobile phone.
Let’s now discuss the troubleshooting steps in the proper way so you can fix the error after understanding the real reasons behind the error.
How can you fix Ring error code P10-01?
This is now the main part where you will understand how you can solve the error easily step by step. Most of the best and verified fixes are mentioned below that can help you resolve the error:
1. Double-check your WiFi password and details
Using an incorrect WiFi password or details is the most common reason behind Ring error code P10-01. You need to always double-check the WiFi password and details before using it.
- First, enter the correct WiFi password and details.
- Check if your Caps Lock is on or off.
- Are you using the Right Ring account or not?
- Re-enter the WiFi password and details properly if possible.
2. Place the router in the right place
If you place your Ring camera far from the router, you will see your network drop again and again which can cause Ring error code P10-01.
You have to go through each important point:
- During the setup, keep the Ring camera closer to the router.
- The distance between the router and the device should be within 100-150 feet.
- You can install a WiFi extender like Ring Chime Pro to improve the signal.
3. Remove and add your Ring app
When your Ring app is using an expired login token, it can cause error code P10-01, and you need to remove and re-add your device to make it work again.
For removing and re-adding your Ring app, try these fixes:
- First of all, open the Ring app.
- Go to the app’s menu.
- Search for your Account and click on it.
- Now, log out of your Account.
- Close the app completely.
- Open the app and log back in with your WiFi username and password.
4. Verify the network connection
Ring devices work best with 2.4GHz. Using a network connection can be one of the most common reasons that cause Ring error code P10-01. You need to check the connection before logging into the device.
Correct the network connection by following simple steps:
- Use a 2.4GHz network connection.
- Switch to 2.4GHz network if you have connected to 5GHz.
- If your Ring device is using both networks, then temporarily disable 5GHz and create a new network with 2.4GHz band.
5. Fully charge the device battery
A low battery is one of the main reasons behind your device is not working properly. You have to keep the battery charged to stop your Ring camera and app from getting errors.
Consider these quick steps to fully charge your Ring device battery:
- Plug the Ring device into the charger through the power cable.
- Charge the device battery for at least 3 hours.
- Lastly, make sure the device’s battery is fully charged.
6. Update the app or software
An old app or software can cause lot of connection problems on your device, such. Instead of waiting for an automatic update, you can do it by yourself through the Ring app.
Use these easy steps to update your app or software:
- Go to the official App Store.
- Search for the Ring app.
- Tap on Updates and check if there is any update available for you.
- If yes, then update the app or software to the latest version.
7. Remove the corrupted caches from your phone
Ring device apps can sometimes save temporary corrupted files in your phone.
These caches can create errors.
If you have an Android phone, then try these steps:
- Go to Settings.
- Find App.
- Select Ring app.
- Now, navigate to Storage and tap Cache.
Simple steps to follow if you are using IOS:
- Open the settings.
- Go to apps.
- Then, search for General, and tap on iPhone storage.
- Click on Ring and select Storage.
- Tap Offload App and then re-install it again.
Tips to protect your Ring devices from error code P10-01
Whenever you notice your Ring devices are working very well, you can consider how to protect them from future errors. No one wants to see the error on the devices again and again.
Here are some of the best and verified quick tips that you can follow:
- Check the WiFi details twice before logging in.
- Place your device within 100-150 feet from your router, and you can add a Ring Chim Pro (WiFi extender) to improve the signal.
- Keep a check on your login token.
- You must switch to a 2.4 GHz network if you are using a 5GHz network.
- Always keep the Ring camera battery and device fully charged.
- Keep a check on updates of your app or software.
- Ensure to clear the corrupted or saved cache from your phone.
Conclusion,
Seeing a Ring error code P10-01 on your device does not mean that your device is broken, it can mean that your device cannot communicate with Ring app or server. You can easily resolve the error by adding the correct WiFi details, keeping the device closer to the router, using 2.4GHz network. You can also fix the error code P1-65 by fully charging the Ring camera battery, keeping the Ring app and software up to date, and clearing the corrupted caches.