The Arlo app not working is one of the most frustrating problems faced by many Arlo camera users around the world. Your app sometimes refuses to start, while it loses its connection to cameras, and crashes unexpectedly without warning, or shows live feed errors, which break your home security and your peace of mind. If you are dealing with the Arlo app not working, then you are not alone, and the good news for you is that most of the Arlo app issues can be fixed easily without any need for technical expertise. The blog will walk you through all the possible causes, proven solutions, and preventive tips you can implement in a very easy and simple way.
Let’s start with the basics…
Why is my Arlo app not working?
Before jumping into fixes of the app, it is important for you to know the real reason why your Arlo app is not working properly. Most of your problems fall into one of the following categories mentioned below:
- You have internet or WiFi connectivity issues.
- You have an outdated Arlo app version.
- You have Arlo server outages.
- You have device compatibility problems.
- You have incorrect app permissions.
- You may be facing camera firmware errors.
- You have a corrupted app cache or data.
Knowing what’s wrong with your app will save you time and will also help you to understand what is the correct solution for you.
What are the common signs Arlo app not working?
Many people have experienced different types of Arlo app issues, and some of the common problems include:
- Your Arlo app is not opening.
- Your Arlo app is crashing repeatedly.
- Your Arlo app is stuck on the loading screen.
- Your Arlo app is not connecting to cameras.
- Your Arlo app live view is not working.
- Your Arlo app failed to log in.
- Your Arlo app is showing offline cameras.
- Your Arlo app notifications are not working.
Each problem of your Arlo app has its specific fix, and we will cover all the fixes below.
Fix 1: Check your internet connection
A weak or unstable internet connection is the number one reason your Arlo app is not working.
Here’s what you can do to fix it:
- First, restart your WiFi router and modem.
- Secondly, ensure your phone is connected to a stable network.
- Now, switch WiFi and mobile data to test the connection.
- Lastly, avoid public or restricted networks.
Simple tip: Arlo cameras require consistent upload speeds, and even if your browsing works, poor upload speed can break live streaming.
Fix 2: Check Arlo server status
Sometimes your Arlo app issue is not your fault. If your Arlo camera is offline, your Arlo app will not work even with perfect internet.
Here’s how you can check your Arlo server status:
- First, visit your Arlo’s official system status page.
- Secondly, look for outage reports on trusted tech forums.
- Lastly, check your Arlo’s social media updates.
If your servers are down, you have to wait until your Arlo resolves the issue. No local fix will work for you during an outage.
Fix 3: Update the Arlo app
An outdated app is a very common reason behind your app not working on Android and iOS.
To update your Arlo app, you have to follow the steps mentioned below:
- First, open the Google Play Store or Apple Store.
- Secondly, search for Arlo.
- Lastly, tap update if available.
You may not be aware, but updates can fix bugs, improve your security, and restore compatibility with new phone systems.
Fix 4: Restart your phone
It may sound simple to you, but restarting your phone can instantly fix temporary system glitches, which cause your Arlo app not working problem.
Here’s how restarting your phone can help:
- It will clear background conflicts.
- It will reset your network connections.
- It will refresh your app processes.
You have to first restart your phone and then open the Arlo app again.
Fix 5: Clear all unnecessary Arlo app cache
If your Arlo app keeps crashing or freezing, then some of the corrupted or unnecessary cache data could be the issue behind it.
Here are the steps that you have to follow to clear the unnecessary Arlo app cache:
- First, go to Settings> Apps > Arlo.
- Secondly, tap storage.
- Now, select Clear Cache.
- Lastly, restart the app.
Don’t clear data unless it is necessary and recommended by a professional, as it may log you out.
Fix 6: Check app permissions
Incorrect app permissions can cause your Arlo app not working properly, especially for your live view and notifications from the Arlo app.
Here are some of the required permissions you have to provide to your Arlo app:
- Camera
- Microphone
- Location
- Storage
- Notifications
Go to your phone settings and make sure all of your necessary permissions are enabled for the Arlo app.
Fix 7: Log out and log in
If your Arlo app login fails or does not sync your devices properly, then logging out of your devices and logging in again will refresh your account so you can sync your devices properly..
Here are some steps that you have to follow for logging in and logging out of your Arlo app:
- First, open the Arlo app.
- Secondly, go to the settings > search for log out.
- Now, close the app completely.
- Lastly, reopen and log in to the app again.
This quick fix often helps you with syncing and connectivity problems.
Fix 8: Reinstall the Arlo app
If you have tried all the above seven fixes for your Arlo app to work smoothly and still nothing works for you, then reinstalling is the strongest fix for your Arlo app not working issue.
Here are some of the steps you have to follow to reinstall the Arlo app:
- First, uninstall the Arlo app.
- Secondly, restart your phone.
- Now, reinstall your Arlo app from the App Store.
- Lastly, log in to the app and re-sync your devices.
This fix removes your corrupted files and resets your app’s environment.
Fix 9: Check your camera firmware updates
Your outdated camera firmware can also cause your Arlo app to malfunction.
Here are some of the steps you have to follow to check your camera firmware updates:
- First, open the Arlo app.
- Secondly, go to settings > search for my devices.
- Now, select your camera.
- Lastly, check for camera firmware updates.
You have to always keep your cameras and apps updated for the best performance.
How can you fix your Arlo app not working on an iPhone?
If your Arlo app is not working on an iPhone, you have to try some of the following extra steps:
- First, update your iOS to the latest version.
- Secondly, disable your Low Power mode if it is kept on.
- Now, reset all your network settings.
- Lastly, ensure that your background app refresh is enabled.
Your Apple’s strict background policies can easily interfere with notifications and live feed.
How can you fix your Arlo app not working on Android?
If your Arlo app is not working on Android, you have to try some of the following extra steps:
- First, disable your battery optimization for Arlo
- Secondly, allow your app’s background activity.
- Now, turn off VPN apps.
- Lastly, update your Google Play Services.
Android power-saving features often block your Arlo app’s functionality.
How can you fix the ” Arlo live view not working error?
If your Arlo live view app is not working, there might be some possible causes and solutions for it that you have to understand and follow to fix the issue.
Here are the possible causes behind your Arlo Live View not working:
- You may have weak WiFi signals.
- You may be using your camera offline.
- You may have set network firewall restrictions
Here are some of the possible solutions for your Arlo Live View not working:
- You can move your camera closer to the router for better signals and performance.
- You can restart your cameras to make them online again.
- You have to use the 2.4 GHz WiFi band instead of 5GHz.
How can you fix your Arlo app notifications not working?
If your Arlo app notifications are not working, then your security is compromised, which is not a good thing.
Here are some steps you can follow to fix your Arlo app notifications not working error:
- First, enable your notifications in your phone settings.
- Secondly, check your notifications settings in your Arlo app.
- Now, disable the Do Not Disturb mode on your device.
- Lastly, ensure that your app is running in the background.
How can you prevent Arlo app issues from happening in the future on your device?
To avoid or prevent Arlo app issues from happening in the future on your device, you have to follow these tips:
- Always keep your Arlo app and firmware updated.
- Always use strong WiFi signals.
- Always restart your devices monthly.
- Always try to avoid using VPNs with your Arlo app.
- Always try to log out of unused devices.
When is the best time to contact Arlo support?
The best time to contact Arlo support is when you are going through some of the following troubles, such as:
- Your app is not working after reinstalling.
- Your app’s cameras are not syncing.
- Your account login is failing repeatedly.
- Your hardware seems to be defective.
You have to prepare your device model, app version, and error messages before contacting Arlo support.
Final thoughts
Your Arlo app is not working issue can be frustrating for you, but in most of the cases it is very easy for you to fix it without any technical knowledge. From checking your internet connection to reinstalling the app, these quick-fix steps will help you with nearly all your problems, even if you don’t have any technical knowledge. Your home security completely depends on a stable Arlo app, so keeping it updated and properly configuring it is very important. Use this blog whenever your Arlo app acts up strangely, and you can bring it back to normal in a few minutes.
FAQs: Arlo App Not Working
Q1: Why is my Arlo app not working properly?
Ans: Your Arlo app is not working properly due to some internet issues, server outages, outdated app versions, or device compatibility problems.
Q2: How can I fix my Arlo app not opening error?
Ans: You can fix your Arlo app not opening error by first restarting your phone, updating your app, then checking permissions, or reinstalling the app.
Q3: Is my Arlo down right now?
Ans: Sometimes, your Arlo servers go down. To verify whether your servers are down or not, you have to check Arlo’s official system status page first to confirm it.
Q4: Can reinstalling the Arlo app delete my cameras?
Ans: No, if you reinstall your Arlo app, it will not delete your cameras, as it is linked to your Arlo account, not to your app installation.
Q5: Why does my Arlo app keep crashing?
Ans: Your Arlo app usually crashes because of a corrupted cache, outdated app versions, or conflicts with your phone OS.